1and1 Review, 1and1 Customer Reviews

1and1


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Overall: 4.61
 

Shared Hosting Reviews

1&1 was first established in 1988 and can claim to be one of the largest hosting organisations in the world with more than 10.5 million customers and handling 11 million domain names. The company has 10 separate arms located in Europe and North America, each with its own website and hosting plans.


1and1 Reviews by Customers

1and1 review by Ian Parley

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Overall: 4.75
 

1and1 was recommended by one of our IT friends to me. Now, we have been hosting our site with 1and1 since many years; their services have been cheap and painless. Also, found that their technical support and backup services are fast, always available and much helpful to us. Have already recommended to many associates and are too evenly delighted with their services. I would recommend 1and1 to those looking to make most out of their online business.

1and1 review by Charlie from Florida, USA

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Overall: 4.88
 

My overall experience with “1&1” was very satisfying and without incident. Their network was so good and reliable, that never experienced any network issues. For their technical support I would rate them 5 out of 5. The plan I was having was pretty enough for my project and very affordable. I was so impressed that I moved one of my projects to 1&1 account. If you are looking for a web host, then in our opinion 1&1 hosting can suffice for your needs as they have multiple hosting solutions at an affordable price.

1and1 review by John LaBella

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Overall: 4.50
 

The 1&1 Web Hosting services are too good for most of the things. The bonus things included a domain name registration, ability to configure catchall receiving email addresses. Additionally, if your visitors or customers mistyped your email address, you stil get the email instead of vanishing into the air.

There are a couple of things that were stopping 1&1 from being the best web host such as a few legitimate emails were identified as SPAM, you can’t transfer your “Free” domain names to another registrar.

Besides these issues, the support department was too helpful, friendly and available all the time when I most needed them to solve my issues.

1and1 review by Richard Simes

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Overall: 4.75
 

1&1's customer support is superb and haven't seen such in other hosting companies I have used before. They are quick in responding to the phone calls, very much knowledgeable, takes and handle our issues seriously. The response time to emails is minimum and their billing process is much transparent. Moreover, their hosting service is much appreciable and the features, pre-installed free software & applications and services are unbeatable. Their servers speed is lightning fast and offers faultless uptime guarantee even if you are having a basic account with them. Especially, I like the fact that a customer can manage multiple domains from a single control panel on a shared file system.

What else one could possibly expect from a web hosting service provider? I really don't understand the negative reviews on this website. Since, the last 18 months I have been with 1&1 hosting company, my business has got four times larger and still receiving a flawless service throughout.

1and1 review by Raquela Corazon

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Overall: 3.63
 

I am extremely sorry to express my semi-negative views and feedback about 1&1 hosting company, however I must admin that it could be better assuming their advertisements and customer\'s positive reviews on many review sites. I am fully aware that 100% uptime is impossible and no hosting company can offer it. But, last month I have noticed 3 downtime and when asked for support, they were not active as they should be. If my website was an ecommerce site, then probably I would have lost some customers and money due to the downtime. It shouldn\'t matter whether a customer orders a shared plan or a dedicated server, every customer must receive an equal support, uptime and reliability. Satisfying customers will automatically make the company the best in the industry.

1and1 review by Nikki Woodruff

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Overall: 4.88
 

Our decision of moving our website to 1&1's Managed Server was absolutely correct. Migrating to their fully managed server has made our business much more efficient. We were offered with our own dedicated server, however, we still got a seamless and maintenance-free hosting service just like the shared hosting. Also, they offered us all the required tools and disk space for our high resolution graphic files and print samples. I will definitely recommend 1&1 Internet service to my friends.

1and1 review by Tyler Sand

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Overall: 4.88
 

Due to the bad support and reliability offered by the previous hosting company, we were looking for a high quality, yet budget hosting for our software website. After checking out the 1and1 Internet, Inc. hosting plans, features, customer support we decided to go with them as we were offered with an excellent hosting service at an affordable price along with various powerful features and tools and 24x7 customer support. One of the best features was the WebStatistics, which was much helpful to our marketing department to track our marketing efforts on our website. Their reliability was really good and provides us value far beyond than just hosting our website.

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